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Context Help

If you lose your way inside our Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will open. It offers comprehensive information about all the operations that you can perform on that particular page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge array of how-to video clips demonstrating how to use our Control Panel. They're designed for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, explore our comprehensive Frequently Asked Questions database, which includes questions asked by real clients and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, you can contact our great team of technical support engineers available 24-7 and ready to help you with any query. Each support ticket you open will be responded to within one hour (the average support ticket response time is about 20 mins), so you won't have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 152365

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com